The city of Elko New Market was identified as a “best practices” city by Decision Resources Ltd., the firm which conducted the 2012 community survey.
In the survey, 93 percent of respondents ranked their contact with City Hall as positive, either good or excellent. This places Elko New Market as a best practices city when compared to other metro area cities. A positive response rate of 80 percent is the standard threshold for quality customer service in the public sector.
Other service areas that ranked highly were Police and Parks & Recreation.
A total of 90 percent of residents rated the quality of life in Elko New Market as good or excellent.
The survey results also found that Elko New Market ranked in the top 10 percent of suburban communities and in the top 3 percent of exurban communities regarding the value of city services received, comparing the property taxes paid and quality of services received.
The study can be found online at www.ci.enm.mn.us.