Company wins honor for fourth year
Uponor North America has won the Partners of Choice Award in recognition of its world class operations this year. In late August, Uponor received this honor for the fourth time.
Houston-based David Weekley Homes created the Partners of Choice assessment program in 2004 in an effort to create better relationships between builders and suppliers. On average, participants in the program see a 13 percent increase each year in supplier engagement and progress.
This year, David Weekley Homes assessed 200 companies in the homebuilder’s supplier evaluation program. Uponor was one of 17 to receive an A ranking in both quality and service.
Uponor employs approximately 700 people throughout the U.S. and Canada, and the majority work in Apple Valley and Lakeville. Uponor North America President Bill Gray says this award is not only meaningful to his company, but to the communities they serve.
“This award should be a source of pride for the Apple Valley community,” Gray said. “It signifies that your friends and neighbors who work at Uponor are producing top-notch products and continuously delivering world-class service. It also means that demand for Uponor product in the growing residential market will continue to increase, which may lead to yet more expansions and more jobs.”
Uponor National Sales Manager for National Builder Sales Carl Hines said that the award is objective. Every quarter, David Weekly Homes sends out an interview and scoresheet to project managers, construction managers, sales representatives, purchasing teams and others who are involved in Uponor’s process.
These participants complete an evaluation, scoring Uponor’s quality of products and services on a scale between zero and 10. Not only does David Weekley Homes use the data from this survey to judge the best businesses, but it sends the results directly to the company. Uponor uses this data to assess and address deficiencies.
Hines said the results from the survey are judged on a curve; meaning that when the competition gets tough Uponor has to work even harder to rise to the top.
“We take it seriously,” said Hines. “We follow up on things and we engage with buildings on a local level.”
Uponor’s is only one of eight companies to ever win the David Weekley Homes Partners of Choice Award four years or more. Gray said Uponor’s dedication to re-evaluation and improvement sets it apart.
“In an established organization like Uponor, we always remind ourselves that we constantly need to introduce new solutions, new ways of working and new ways to view the world to better serve our loyal customers,” Gray said. “We consistently strive to create a fantastic interaction between our employees and our customers — even creating a hands-on training area within our Apple Valley headquarters to help train professionals on using Uponor product. We also regularly look for ways to make our products and systems even better and encourage employees to offer their input.”
Gray said location is also a key to Uponor’s success.
“Being in Apple Valley certainly impacts our ability to deliver exceptional service,” he said. “Apple Valley gives us access to a skilled labor force, which is critical to our ability to grow and deliver exceptional product. It also doesn’t hurt that Apple Valley is centrally located and near rail lines which allows us to ship more efficiently.”
Apple Valley Mayor Mary Hamann-Roland said she values the relationship between Uponor and the city.
“Apple Valley is proud to be home to Uponor, the city’s flagship manufacturer, with steady growth in its green innovative product lines and well-paying jobs that will help propel Apple Valley over the next century,” said Hamann-Roland. “Uponor is also a tremendous community partner that collaborates with our schools to make our STEM curriculums thrive and that promotes a high quality of life and community engagement for our residents through strong support and contributions to the arts.”
For many, Uponor is not only a business in Apple Valley, but a piece of the community. In addition to sponsoring Apple Valley High School’s STEM program, the business also sponsors several activities in the community. Apple Valley citizens have enjoyed Shakespeare Under the Stars, the Tour de Apple Valley and other sponsored events with help from Uponor.
“Uponor is a critical part of the fabric of Apple Valley and helps make Apple Valley a place people want to live, work and play for a lifetime,” Hamann-Roland said.
Contact Amy Mihelich at [email protected]